This review is in regards to Stephanie Berry who acted as my wife and I's real estate agent for the purchase of our home in Fort Bragg, CA. We cannot say enough good things about Stephanie.
The best, most valuable and absolutely critical trait Stephanie has is her commitment to timely and thorough communication. We were very particular about what we wanted and looked at probably 15 or so homes. Any time we called (or emailed) if she didn't pick up she always called us back within an hour, even when she was on vacation!
Stephanie really listened and took the time necessary to understand what we were looking for. On top of that the whole experience was truly pressure-free. We ended up closing on our dream home in April of 2017 and we could not be happier!
We could not have done this without all her help and I would absolutely recommend her to anyone who is ever considering buying property in the in the Fort Bragg area. She is exceptionally knowledgeable of the property purchasing process and the area. The whole process was stress free as could be expected and we closed exactly on schedule which meant the world to us. Thank you, Stephanie, from the bottom of our hearts! - Jason & Cate Fruth - 815 July 2017
Agnes Li was truly a real trooper. We would give her a list of properties we wanted to see within a 2-day period and she would have them all lined up for us. Some properties needed trudging through mud or driving down dirt roads to get to. Nothing put her off, she was there for us. Some properties we wanted to see a second time, some we needed more information on. Because of her and our perseverance, we found our dream home and we are so thankful that we got to know Agnes through this process. - Diana And Jeff, Oroville June 2017
We really enjoyed working with Tom. Since we live in another state, Tom was particularly helpful at meeting inspectors, and facilitating the things we just couldn't be present for. We will certainly recommend Tom to our friends! - S. Gross, Texas August 2016
Stephanie Berry is the best! - Chuck Lamb, Clearlake Oa April 2017
Agnes is very knowledgeable, polite and efficient for real estate agent. She really goes over and above my expectations. I would recommend her to anyone looking for a real estate agent. - Stanley Teausant. Fort B February 2017
Tom Hawkins is very knowledgeable and answered all of
our questions and concerns promptly and politely.
I was concerned that with living out of the area there could be difficulties.
With Tom Hawkins as our agent we encountered no problems.
He stepped in where we couldn't be.
The transaction went very smoothly.
Mike/Lynette Rogers - Lynette Rogers July 2016
Because we were not from the area we really needed someone we could depend on and Stephanie met every expectation. - Kelly Degrange, Fort Bra April 2017
Agnes Li was wonderful person to work with. Her action speaks for herself. I highly recommend her in both residential properties as well as commercial.
Agnes emailed me faithfully every Friday for over a year to help in finding the right property. A month prior to our investment purchase I had given up hope in finding something then it happened, Saturday morning I got up and looked at properties Agnes had emailed me and thought that's a worthwhile property. I called then and there, within an hour or so we were on the property, that day we contracted, two days later we were accepted and 10 days later we closed. Now that's service!
Thank you Agnes and Paul at Century 21 for your excellent service and knowledge of our area.
Cheers and Happy New Year!
Chip and Karina Yerbic-Ulrich - Chip Yerbic Fort Bragg C January 2016
Our experience with Tom Hawkins was outstanding. We listed our house after moving out of the state and Tom's stellar assistance relieved a lot of stress through the process of selling our home from two states away. His availability and services to strategize and plan for listing before we moved were always top notch - professional, honest, and timely. After we were living 750 miles away, Tom's assistance never wavered. His communications were straightforward and we knew he was always giving us straight answers and not trying to trick us into any decisions. We never once doubted Tom Hawkins was the right choice as an agent to help us sell our home and would recommend him to anyone and everyone. - Lisa B. Fort Bragg, Ca July 2016
Stephanie Berry was recommended highly, and I was not disappointed. She knows her stuff, and I did not worry about anything as I had much confidence in her. All I had to do was sit back and let her do her job. I was very happy with Stephanie, and will recommend her to everyone who has a need to sell/buy a home. She really works for YOU and represents your interests. - Pamela Silva, Fort Bragg February 2017
I called the office because it was listed as the broker for a piece of property in which I was interested. Agnes was the agent on call that day and available to show us the property. We met shortly thereafter at the property in question. She was very congenial in demeanor and very knowledgeable about the property and about Fort Bragg in general, which we very much appreciated.
Through an offer and a counter offer, we ultimately did not choose that piece of property; however, Agnes promised to keep in touch if other properties matching what we wanted came up for sale.
A few weeks later, we scheduled a time to come up and view four properties with Agnes. Settled on one and immediately put in an offer. Offer was accepted quickly, and Agnes got started on all the proper paperwork. She also did an excellent job of putting me in contact with local people to satisfy any inspection needs I had. Staying in frequent contact is essential during the time constraints of a sale, and she was always available and in touch when needed.
This transaction went very smoothly from start to finish, and Agnes facilitated it beautifully. Would recommend Agnes to anyone interested in Fort Bragg real estate. - Diane Mcveigh, Fort Brag December 2015
Tom's low-key but thorough approach kept the process moving to its conclusion, and helped us maintain our belief in the eventual outcome to our great satisfaction. We especially appreciated his steady hand throughout the inspection and negotiations for our new home. - Notty Bumbo, Fort Bragg, April 2016
Stephanie was wonderful to work with. She was exceptionally efficient, patient and prompt with replying to my countless emails and phone messages. I would definitely recommend Stephanie to anyone who is interested in selling their home. - Wayne Johnson January 2017
Since the first time I met Agnes, she was extremely helpful and polite. She was constantly checking on us and making sure we have all the documentation required in a timely manner also she also make sure all of our questions and concerns were addressed. Agnes is definitively very knowledgable. - Luis Jara Fort Bragg, Ca November 2015
Tom Hawkins is very professional at what he does. Always keeps me informed and updated. Always returns phone calls promptly. Tried to keep my needs in the loop. Thank you Tom for ALL of your assistance and understanding - Brenda Howard Arizona January 2016
Stephanie Berry was wonderful to work with. We felt very well taken care of throughout the entire process. - Mr. Cary Stevens And Dr. January 2017
We would highly recommend Tom Hawkins for any of your Real-estate needs. He is kind, patient, & willing to go above & beyond to find you the perfect home. He is very knowledgeable for needed resources in the area. - Criag & Lynnette Mitchel December 2015
Every interaction I had with Stephanie Berry and /or Debbie Simpson was an absolute pleasure, straight forward, effective and completed with good humor.
Where I marked N/A above is because "I don't know." I was not in the US for these activities, but between our preparation of the house for sale and Stephanie and Debbie's professionalism, it was an EXCELLENT EXPERIENCE. I would be happy to recommend this C21 real estate team to others without hesitation, and with enthusiasm! - Jennifer Heebink, France July 2016
Before we had actually put our house up for sale, we had been coming to Fort Bragg for vacations for years. We realized that we wanted to move here and buy a house in the Fort Bragg/Mendocino area. One weekend we saw the Century 21 Real Estate Office and stopped in.
Tom helped us and we asked if we could see some houses which we had seen on the internet under Realtor.com.
He showed us many houses that day and told us about the different areas to live.
That started our journey -- two years before our house in Nevada was sold.
Tom is a #1 Realtor - always professional - always patient - always approachable and made himself available whenever another house came up that we wanted to see.
He would always walk the whole property with us and when we asked him questions about certain things if he didn't know he would find out for us and get back to us as soon as he knew the answers.
He always got back to us immediately - we never had to sit around waiting for an answer.
Our experience with Tom and with Century 21 was awesome.
Tom always made himself available to show us a house that we absolutely HAD to see.
Even though sometimes the house turned out to be something that wasn't right for us, Tom would always show us. He worked with us and our schedule - I work so sometimes he would show us houses late in the afternoon or early in the mornings.
He made sure we understood everything we signed and was right there with us every step of the way.
We couldn't have had a better Realtor than Tom. - Brian And Helen Colato, December 2015
Very professional. Always kept us informed of showings and comments. - Edward Pieratt, Woodland May 2016